Extremely disappointing experience due to a complete lack of transparency. I rented a van for a family trip. I returned the vehicle in perfect condition and with a full tank. At pickup, I carefully documented every scratch and detail of the car with videos and photos. Nevertheless, my card was charged approximately 20% more than the amount stated in the rental agreement (around a 90 EUR difference). No final invoice was provided before the charge was processed. I have repeatedly requested a detailed breakdown explaining the additional amount, but my emails have been ignored. There is absolutely no transparency regarding how the final amount was calculated or on what basis the extra charge was applied. Charging a higher amount without issuing proper documentation is unacceptable. This location operates as a local franchise, and unfortunately the level of service and transparency falls far below what one would expect from an international brand like SIXT. I strongly advise future customers to document everything carefully and insist on receiving the final invoice and a clear explanation of all charges before any payment is processed.

Роман Фильсов

13 деңгейлі қала білгірі

Брал тут авто трижды через Букинг. Все было круто. Машины свежие, персонал навязчиво ничего не впаривает, повреждений там где их нет, не выдумывали. Все быстро. Зимой ценник был отличный, но в сезон видимо буду брать в другом месте, т.к. тут становится дорого

Sixt

Фото немесе видео қосу

Мекенжай

Контактілер

Жұмыс уақыты

Жету жолы

Ерекшеліктер

Жанындағы ұқсас орындар

10 пікір