License to use Yandex Search Engine

1. General Provisions

1.1. Yandex (as defined in the User Agreement for Yandex Services, posted at: https://yandex.kz/legal/rules/) offers an Internet user (the “User”) to use the Yandex Search Engine for searching information posted on the Internet according to their interest. The service is available at: https://www.yandex.kz (the “Service”).

1.2. The use of the Service shall be governed by these Terms and the following Governing documents: the Yandex Services User Agreement (https://yandex.kz/legal/rules), as well as the Privacy Policy (https://yandex.kz/legal/confidential).

1.3. By starting to use the Service or certain functions thereof, the User shall be deemed to have accepted these Terms and terms of all of the above documents, in full, without any reservations or exceptions. If the User disagrees with any of the provisions of the said documents, the User may not use the Service.

1.4. Yandex may amend these Terms without any special notice; revised Terms shall come into effect once posted online at the URL specified in this paragraph, unless otherwise stipulated in revised Terms. The current version of the Terms shall always be available at: https://yandex.kz/legal/termsofuse.

1.5. If Yandex has made any amendments to these Terms according to the procedure specified in Clause 1.4 hereof, and the User disagrees with these amendments, the User shall cease using the Service.

1.6. All currently available functions of the Service along with any developments and/or newly added functions shall be subject to these Terms.

2. Websites Indexing

2.1. Yandex shall index website pages created by third parties. Yandex indexes pages of websites that are publicly available on the Internet, i.e. the pages that are accessible when clicking on a link, without entering a username and password.

If the site owner wants to establish indexing settings or restrict pages from indexing, he can use the instructions on the page https://yandex.kz/support/webmaster/kk/robot-workings/robot.html.

2.2. Changes on the website pages shall be tracked by the Yandex robot in automatic mode (reindexing shall also be performed) in order to update the search results. Any information and materials posted on the pages of third-party websites may be changed at any time by the particular page owner. Yandex shall not track such changes for each of the websites and shall be not responsible for that.

2.3. Yandex independently determines the process of site indexing by robot, the order of page updates, search robot settings. Yandex may independently decide which website will and which will not be included in the Service database.

2.4. The result ordering, as part of the indexing and search process, shall be fully automatic in accordance with the established relevance criteria, which may be changed to improve the quality of the search at the discretion of Yandex. Yandex gives to the relevance the meaning of the best match of search results for a specific query to the interests of Users looking for information, which may generally not coincide with the interests of website owners or individual Users. The search results page may contain advertisements accompanied by special marks or external design that allow you to distinguish the ads from the search results displayed on the page.

2.5. Yandex will not manipulate the website positions in the search results of the Service for any User queries (keywords), it never sells such positions to anyone and does not guarantee the immutability of the position of a particular website in the search results for a specific User query.

The search results page may contain promo notifications accompanied by special marks or design that allows the User to distinguish promo notifications from the search results.

2.6. Search spam is an attempt to deceive the Service's search engine and manipulate its results in order to change the particular website position in search results. Websites using “search spam” may be downgraded during ranking or excluded from the Service database due to the impossibility of their correct ranking.

Yandex will not comment on the exclusion of websites from the Service database and/or the change of their position, will not notify of such actions, and does not give any guarantees or set deadlines for their re-inclusion in the Service database/change of their position. More detailed information may be found in the following document: “Signs of a low-quality site” (https://yandex.kz/support/webmaster/kk/yandex-indexing/webmaster-advice.html).

3. Use of the Service. Certain Functions of the Service

3.1. Yandex provides the User with the opportunity to search for information on the Internet according to the search query specified by the User. The Service shall be provided to the User free of charge and shall be intended exclusively for personal, non-commercial use, unless otherwise is stated in this License, the Governing documents or other terms of use of Yandex services.

3.2. Yandex may offer the User the functionality of notification about websites containing pages which may be potentially dangerous to visit, such as pages containing malicious code.

Information about the potential malicious websites, as well as about the alleged degree of such malice and its nature shall be provided by Yandex partners or determined by Yandex using its own methods. Potentially malicious websites may also be downgraded at ranking or excluded from the Service database.

Yandex shall not provide explanations regarding the grounds for classifying the website as potentially malicious. Yandex shall not guarantee the accuracy of the Information about potential malice (in particular, it does not guarantee that websites that are not marked as potentially malicious do not really contain any malicious code, and vice versa).

3.3. Some links to websites displayed in search results may be accompanied by special tags that provide additional information about the website and its characteristics. Special tags may be automatically assigned to the website based on automatic processing of User activity data, or they may contain explanations about the source of such information. Special tags shall be placed and provided to Users on an “as is” basis. Yandex will not be liable for the accuracy of the special tag placement and the reliability of additional information about the website, as well as for decisions made by Users based on such tags. Detailed information about the values of special tags is available at: https://yandex.kz/support/webmaster/kk/search-results/tags.html.

3.4. The Service shall enable the Users to indicate ratings and post feedback about services being rendered by the third parties, or about specialists, the information about whom was obtained by the User using the Service.

The User may post feedback and rating via special form available in the search results page interface, where special blocks and search results related to third-party services/specialist activities shall be displayed, as well as in a special survey form on the User account feedbacks and ratings page in Yandex services (https://reviews.yandex.kz/) or in the form of push notifications redirecting the User to the page with feedback.

Posting of feedback and ratings shall be performed in accrodance with the terms of use of the Yandex Reviews page (https://yandex.ru/legal/reviews_termsofuse).

4. Interactive Search Elements

4.1 The search results may contain interactive search elements in the form of information blocks designed to present information in the most user-friendly format.

Interactive search elements will not affect the operation of automated search algorithms functioning without human involvement and may not be qualified as a tool for allocating any priorities and advantages to third-party websites when ranking search results.

4.2. The Interactive search elements may be displayed in different forms, including the forms described below.

4.2.1. The Search results pages may display object-based answers (hereinafter the “Object answers”), that are blocks featuring information indexed from multiple websites. These Object answers can include one or more distinct information blocks listed in this section.

4.2.2. The Search results pages may contain interactive elements designed to help the User refine their query, including:

for certain queries, the Service may display search suggestions (query completions) either in the search bar or as a separate block on the search results page;
for certain queries, the User may be able to select different parameters (filters). By selecting certain parameters, the User effectively modifies the search query, after which a new search results page may be generated.

4.2.3. The Service may offer the User with certain features powered by artificial intelligence technologies, including:

the User may have an option to activate the "Neuro" mode, where responses to their queries are automatically generated by summarizing content from multiple search results.

Yandex does not guarantee the availability of this feature and reserves the right to impose limits and restrictions on its use.

Responses generated or summarized using AI technologies do not represent the opinions, views, or factual claims of Yandex or any third party. Under no circumstances should they be construed as guidance, advice, or recommendations for decision-making or actions.

4.2.4. The Search results page may contain rich answers, that are information blocks with certain topics listed on the page: https://yandex.kz/support/webmaster/kk/search-appearance/about.html.

The rich answers shall be created based on the Yandex search database and placed automatically using information obtained from open sources, or Yandex Partners in accordance with the Terms of Transfer and Use of Partner Data for Presentation in the Yandex Search Engine and Other Yandex Services (https://yandex.kz/legal/search_enrichment/).

The User may complain about the information in the information block of the search results by filling out the appropriate form on the page: https://yandex.kz/support/abuse/ru/troubleshooting/search/search-appearance.html, or report a problem through the tools available directly in the information block.

4.3. The display of interactive search elements is conducted automatically and in accordance with ranking rules. Yandex cannot guarantee the accuracy, relevance, correctness, completeness, or adequacy of the information presented in these interactive elements, neither can guarantee that the information will meet the User’s expectations, Yandex is not responsible for the content of such information, and does not guarantee that a specific element will appear on the search results page. The User agrees to independently verify the correctness and relevance of the information provided through these features and to cross-check it with the content of the referenced source websites.

5. Information Confidentiality and Privacy

5.1. The User hereby agrees to the processing of data, that Yandex may receive about the User while he is using the Service. The data are processed in accordance with the Privacy Policy (https://yandex.kz/legal/confidential).

5.2. To provide the most relevant search results for the User, Yandex may process the following data related to the User, obtained during their use of the Service: the User's search query, User's search history, query input patterns (clicks on search suggestions), clicks on the links in the search results and time spent before returning to the search page, User’s device information, geolocation data, cookies.

Yandex may also process the aforementioned data in the aggregated form for the purposes of the Service improvement.

While searching video, the User may receive video recommendations based on his search history (if the User is logged in via Yandex ID), or on the most frequent video requests (if the User is not logged in).

The User's search history in the Video Search block is stored within such block and may be deleted by the User using a dedicated functionality.

6. Limitation of Liability

6.1. The Service is provided “as is”. Yandex does not guarantee that the Service will meet the User’s goals and expectations, that the Service or its certain functionality will be provided without interruptions or errors. In particular, Yandex reserves the right to modify the functionality of the Service at any time, either in whole or in part.

6.2. Yandex shall not be held liable for any direct or indirect consequences of any use or inability to use the Service or its elements, any damage caused to the User or third parties as a result of use, non-use, or inability to use the Service or its certain functionality, including due to possible errors or failures in the operation of the Service.

6.3. Yandex is not responsible for the quality and content of the pages indexed in the Service. Indexing is performed by the Yandex search engine robot in automatic mode in accordance with certain algorithms, which does not involve a preliminary or subsequent assessment of the content of website pages (moderation) for compliance with legislation, ethics or morality. Yandex is not responsible for the presence or absence, content and quality of any offers of the services, purchase of goods, etc., which may be available to the User on third-party websites indexed by Yandex, as well as for any kind of losses that the User may incur by using such offers.

6.4. Yandex does not guarantee that the response to the User's search request will be conmprehensive and that the User will receive all the information available on the Internet on the topic of interest to him, and also is not responsible for the absolute accuracy and relevance of links to the pages of websites displayed in the search results of the Service to a specific User request.

6.5. The information provided through interactive search elements is for reference only. The functionality of the Service is not intended to be used for the purpose of establishing legally significant facts, promoting in the search results, or expressing an opinion regarding the information provided. Any information provided through interactive search elements shall be reevaluated on the page of the source website of such information.

6.6. The User is not allowed to make automatic requests to the Service, unless otherwise provided by an agreement between the User and Yandex.

7. Miscellaneous

7.1. The relationship between Yandex and the User is governed by applicable law.

7.2. Yandex may make any changes to the structure and algorithms of the Service and its functions, suspend the operation of the Service or its functions, change or terminate the execution of functions of the Service.

7.3. All inquiries and claims pertaining to the use or inability to use the Service, shall be directed via the feedback form at: https://yandex.kz/support/abuse/ru/troubleshooting/search/list.html.

Date of publication: 25.07.2025

Previous version of the document: https://yandex.kz/legal/termsofuse/05102022/

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