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Troubleshooting and support

	Features I can't install or uninstall the app Problem with tabs Connection problems Check if internet access is allowed on your device. Mobile carrier Wi-Fi Open your device settings. Tap Connections → SIM manager. If your device has multiple SIM cards installed, choose the one you want to use for mobile data exchange. Enable the Mobile internet. Open your device settings. Enable Wi-Fi and choose the Wi-Fi network from the list you want to connect to. You may need a password to log in to the network. The app closes spontaneously Try clearing the cache and restarting your device, then launch the app. The app is slow or freezes Try clearing the cache and restarting your device, then launch the app. The app takes a long time to start Try clearing the cache and restarting your device, then launch the app. My location is determined incorrectly Make sure that: You've granted all the required permissions in your device settings. You've specified the correct region in the Yandex Start app settings: Go to (profile picture) → App settings → Location. If Set manually is enabled and you have the wrong city there, enable Set automatically. The app is allowed to access your location.

	Settings Problem with the widget Problem with the search bar I don't receive notifications My location is determined incorrectly Problem with the Caller ID If Caller ID is inaccurate or not working, check if: Caller ID is enabled. You've granted the required permissions.

	Resource usage The app uses too much mobile data

	Other Problems with Yandex Browser for mobile I want to report an ad I have a suggestion My question is not on the list

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