---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.1
  - name: voter
    content: 'no'
alternate:
  - https://yandex.kz/support2/yandex-app-android/en/troubleshooting/app-form.md
  - https://yandex.kz/support2/yandex-app-android/ru/troubleshooting/app-form.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support2/yandex-app-android/en/llms.txt


<!-- source: en/_includes/bar-with-links-applications.md -->
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You're reading Help for the Yandex Start on Android.
[Help for Yandex app on Android →](https://yandex.ru/support2/yandex-app-android-alice/en/)
[Help for Yandex app on iOS →](https://yandex.ru/support2/yandex-app-ios/en/)
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|#
<!-- endsource: en/_includes/bar-with-links-applications.md -->

# Support 

To solve problems that you encounter while using Yandex services, contact the support teams of these services:

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|| <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="49px" height="49px" viewBox="0 0 49 49" version="1.1"><g id="svg-e5erzses__surface1"><path style="fill-rule:nonzero;fill:rgb(100%,100%,100%);fill-opacity:1;stroke-width:1;stroke-linecap:butt;stroke-linejoin:miter;stroke:rgb(74.509804%,74.117647%,74.117647%);stroke-opacity:1;stroke-miterlimit:4;" d="M 48.5 24.5 C 48.5 37.753906 37.753906 48.5 24.5 48.5 C 11.246094 48.5 0.5 37.753906 0.5 24.5 C 0.5 11.246094 11.246094 0.5 24.5 0.5 C 37.753906 0.5 48.5 11.246094 48.5 24.5 Z M 48.5 24.5 "/><path style=" stroke:none;fill-rule:nonzero;fill:rgb(100%,0%,0%);fill-opacity:1;" d="M 40.132812 14.210938 L 27.105469 26.953125 L 27.105469 42.789062 C 27.105469 43.074219 25.875 43.300781 24.457031 43.320312 C 23.105469 43.300781 21.8125 43.074219 21.8125 42.789062 L 21.8125 26.953125 L 8.785156 14.210938 C 8.570312 13.996094 9.242188 13.007812 10.269531 11.980469 C 11.296875 10.953125 12.304688 10.289062 12.5 10.492188 L 24.4375 22.148438 L 36.378906 10.492188 C 36.589844 10.28125 37.578125 10.953125 38.605469 11.980469 C 39.636719 13.007812 40.316406 13.996094 40.132812 14.210938 Z M 40.132812 14.210938 "/></g></svg> | 

**Yandex Browser for mobile**

Contact us using the [form](https://yandex.com/support/browser-mobile-android-phone/feedback/feedback.html#report-problem)

[Data syncing](https://yandex.com/support/browser-mobile-android-phone/devices/sync.html)

[Ad filtering](https://yandex.com/support/browser-mobile-android-phone/security/adv-protection.html)

| <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="49px" height="49px" viewBox="0 0 49 49" version="1.1"><g id="svg-cbi26hzy__surface1"><path style=" stroke:none;fill-rule:evenodd;fill:rgb(0%,0%,0%);fill-opacity:1;" d="M 49 24.5 C 49 38.03125 38.03125 49 24.5 49 C 10.96875 49 0 38.03125 0 24.5 C 0 10.96875 10.96875 0 24.5 0 C 22.703125 0 20.910156 0.199219 19.15625 0.589844 L 20.277344 5.609375 C 11.621094 7.535156 5.148438 15.261719 5.148438 24.5 C 5.148438 35.1875 13.8125 43.851562 24.5 43.851562 C 35.1875 43.851562 43.851562 35.1875 43.851562 24.5 Z M 49 24.5 C 49 22.703125 48.800781 20.910156 48.410156 19.15625 L 43.390625 20.277344 C 41.464844 11.621094 33.738281 5.148438 24.5 5.148438 L 24.5 0 C 38.03125 0 49 10.96875 49 24.5 Z M 24.5 38.984375 C 30.460938 38.984375 35.582031 35.382812 37.804688 30.238281 L 33.085938 28.179688 C 31.65625 31.507812 28.351562 33.839844 24.5 33.839844 C 20.6875 33.839844 17.410156 31.558594 15.960938 28.285156 L 11.242188 30.34375 C 13.488281 35.433594 18.578125 38.984375 24.5 38.984375 Z M 24.5 38.984375 "/></g></svg> |

**Yandex ID**

Contact us using the [form](https://yandex.com/support/id/feedback.html)

[I forgot my account password](https://yandex.com/support/id/feedback.html)

[Change the phone number](https://yandex.com/support/id/authorization/phone.html#change)
||

|| 

<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="49px" height="49px" viewBox="0 0 49 49" version="1.1"><g id="svg-pgnqbe9n__surface1"><path style=" stroke:none;fill-rule:nonzero;fill:rgb(98.823529%,24.705882%,11.372549%);fill-opacity:1;" d="M 49 24.5 C 49 10.96875 38.03125 0 24.5 0 C 10.96875 0 0 10.96875 0 24.5 C 0 38.03125 10.96875 49 24.5 49 C 38.03125 49 49 38.03125 49 24.5 Z M 49 24.5 "/><path style=" stroke:none;fill-rule:nonzero;fill:rgb(100%,100%,100%);fill-opacity:1;" d="M 28.113281 13.722656 L 25.632812 13.722656 C 21.382812 13.722656 19.257812 15.847656 19.257812 19.035156 C 19.257812 22.578125 20.675781 24.347656 23.863281 26.472656 L 26.339844 28.242188 L 19.257812 39.222656 L 13.589844 39.222656 L 20.320312 29.304688 C 16.421875 26.472656 14.296875 23.992188 14.296875 19.386719 C 14.296875 13.722656 18.195312 9.824219 25.632812 9.824219 L 33.070312 9.824219 L 33.070312 39.222656 L 28.113281 39.222656 Z M 28.113281 13.722656 "/></g></svg> 

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**Yandex Start**

[Open Yandex services](https://yandex.kz/support2/yandex-app-android/en/app/services.md#usage)

[Caller ID](https://yandex.kz/support2/yandex-app-android/en/app/callerid.md)

Contact us using the [form](https://yandex.kz/support2/yandex-app-android/en/troubleshooting/app-mail.md)

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|#