---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.4
alternate:
  - https://yandex.kz/support/yandex-app-ios/en/troubleshooting/app-form.md
  - https://yandex.kz/support/yandex-app-ios/kk/troubleshooting/app-form.md
  - https://yandex.kz/support/yandex-app-ios/ru/troubleshooting/app-form.md
  - https://yandex.kz/support/yandex-app-ios/tr/troubleshooting/app-form.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support/yandex-app-ios/kk/llms.txt


<!-- source: kk/_includes/bar-with-links-applications.md -->
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||
iOS-қа арналған «Яндекс» қосымшасының Анықтамасын оқып отырсыз.
[Android-қа арналған «Яндекс Старт» қосымшасының көмегі →]()
[Android-қа арналған «Яндекс» қосымшасының көмегі →]()
||
|#
<!-- endsource: kk/_includes/bar-with-links-applications.md -->

# Қолдау қызметі

Яндекс сервистерінің жұмысындағы мәселелерді шешу үшін төмендегі сервистердің қолдау сервисіне хабарласыңыз:






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<svg width="49" height="49" viewBox="0 0 49 49" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-kmnbnj8t__clip0_201_41)"><mask id="svg-kmnbnj8t__mask0_201_41" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="0" y="0" width="49" height="49"><path d="M24.5 49C38.031 49 49 38.031 49 24.5C49 10.969 38.031 0 24.5 0C10.969 0 0 10.969 0 24.5C0 38.031 10.969 49 24.5 49Z" fill="white"/></mask><g mask="url(#svg-kmnbnj8t__mask0_201_41)"><path d="M49.0002 0H0.000244141V49H49.0002V0Z" fill="url(#svg-kmnbnj8t__paint0_radial_201_41)"/><path d="M27.7912 8.57313C26.7284 8.35469 25.6278 8.23994 24.5003 8.23994C15.5201 8.23994 8.24017 15.5198 8.24017 24.5001C8.24017 33.4804 15.5201 40.7602 24.5003 40.7602C33.4806 40.7602 40.7605 33.4804 40.7605 24.5001C40.7605 24.2147 40.7532 23.931 40.7386 23.6492H28.9506L26.6638 34.5168H22.332L24.6188 23.6492H14.4088L15.2698 19.551H25.4812L27.7912 8.57313Z" fill="white"/><path d="M39.9936 19.551H29.813L31.8269 9.98018C35.6853 11.9309 38.6605 15.3742 39.9936 19.551Z" fill="white"/></g></g><defs><radialGradient id="svg-kmnbnj8t__paint0_radial_201_41" cx="0" cy="0" r="1" gradientUnits="userSpaceOnUse" gradientTransform="translate(-1.53437 9.50432) rotate(31.7233) scale(61.2149 72.7015)"><stop offset="0.0520833" stop-color="#48CCE0"/><stop offset="0.380208" stop-color="#505ADD"/><stop offset="0.682292" stop-color="#BE40C0"/><stop offset="0.942708" stop-color="#FBA82B"/></radialGradient><clipPath id="svg-kmnbnj8t__clip0_201_41"><rect width="49" height="49" fill="white"/></clipPath></defs></svg> | 

**Яндекс Плюс**

[Мультижазылым ақысы төленген, бірақ жұмыс істемейді](https://yandex.kz/support/plus-kz/kk/index.html)

[Ұпайлар есептелмейді](https://yandex.kz/support/plus-kz/kk/index.html)

| ![](../_assets/station.png) {#svg} | 

**Станция**

[Станцияны қалай баптау керек](https://yandex.kz/support/station/start/turn-on.html)

[Станция Wi-Fi желісіне қосылмады](https://yandex.ru/support/station/troubleshooting/no-connection.html)
||

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<svg width="49" height="49" viewBox="0 0 49 49" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-p2588ote__clip0_204_2)"><path fill-rule="evenodd" clip-rule="evenodd" d="M49 24.5C49 38.031 38.031 49 24.5 49C10.969 49 0 38.031 0 24.5C0 10.969 10.969 0 24.5 0C22.7023 0 20.9099 0.197871 19.1555 0.590039L20.2774 5.60929C11.6201 7.53606 5.14768 15.2621 5.14768 24.4998C5.14768 35.1878 13.8121 43.8523 24.5002 43.8523C35.1882 43.8523 43.8526 35.188 43.8527 24.5H49ZM49 24.5C49 22.7022 48.8021 20.9099 48.41 19.1555L43.3908 20.2774C41.4642 11.6199 33.7381 5.14724 24.5002 5.14724H24.5V0C38.031 0 49 10.969 49 24.5ZM24.4999 38.9846C30.4612 38.9846 35.5814 35.3834 37.8036 30.2377L33.0857 28.1808C31.6572 31.5085 28.3507 33.8393 24.4998 33.8393C20.6894 33.8393 17.412 31.5573 15.9596 28.2855L11.2418 30.3424C13.488 35.4322 18.579 38.9846 24.4999 38.9846Z" fill="currentcolor"/></g><defs><clipPath id="svg-p2588ote__clip0_204_2"><rect width="49" height="49" fill="white"/></clipPath></defs></svg> | 

**Яндекс ID**

[Үлгі](https://yandex.kz/support/id/kk/feedback.html) арқылы жазыңыз
    
[Аккаунттың құпиясөзін ұмыттым](https://yandex.kz/support/id/kk/feedback.html)

[Телефон нөмірін өзгерту](https://yandex.kz/support/id/kk/authorization/phone.html#change)


| <svg width="49" height="49" viewBox="0 0 49 49" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-tqghf8oz__clip0_203_5)"><path d="M48.5 24.5C48.5 37.7548 37.7548 48.5 24.5 48.5C11.2452 48.5 0.5 37.7548 0.5 24.5C0.5 11.2452 11.2452 0.5 24.5 0.5C37.7548 0.5 48.5 11.2452 48.5 24.5Z" fill="white" stroke="#BEBDBD"/><path d="M40.1337 14.2092L27.1052 26.9529V42.7909C27.1052 43.0759 25.8735 43.2998 24.4586 43.3202C23.1049 43.2998 21.8122 43.0759 21.8122 42.7909V26.9529L8.78355 14.2092C8.5698 13.9954 9.24159 13.0082 10.2697 11.9801C11.2977 10.952 12.3053 10.2904 12.4988 10.494L24.4383 22.1485L36.3779 10.494C36.5917 10.2802 37.5789 10.952 38.607 11.9801C39.6351 13.0082 40.317 13.9954 40.1337 14.2092Z" fill="#FF0000"/></g><defs><clipPath id="svg-tqghf8oz__clip0_203_5"><rect width="49" height="49" fill="white"/></clipPath></defs></svg> |

**Мобильді Яндекс Браузер**

[Үлгі](https://yandex.ru/support/browser-mobile-iphone/feedback/feedback.html#report-problem) арқылы жазыңыз 

[Деректерді синхрондау](https://yandex.kz/support/browser-mobile-iphone/devices/sync.html) 

[Жарнаманы фильтрден өткізу](https://yandex.kz/support/browser-mobile-iphone/security/adv-protection.html)  ||

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<svg width="49" height="49" viewBox="0 0 49 49" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#svg-dkfgk4hd__clip0_203_2)"><path d="M49 24.5C49 10.969 38.031 0 24.5 0C10.969 0 0 10.969 0 24.5C0 38.031 10.969 49 24.5 49C38.031 49 49 38.031 49 24.5Z" fill="#FC3F1D"/><path d="M28.1127 13.7209H25.6332C21.3826 13.7209 19.2573 15.8462 19.2573 19.0342C19.2573 22.5763 20.6742 24.3474 23.8622 26.4728L26.3417 28.2438L19.2573 39.2245H13.5898L20.32 29.3065C16.4236 26.4728 14.2983 23.9932 14.2983 19.3884C14.2983 13.7209 18.1946 9.82452 25.6332 9.82452H33.0717V39.2245H28.1127V13.7209Z" fill="white"/></g><defs><clipPath id="svg-dkfgk4hd__clip0_203_2"><rect width="49" height="49" fill="white"/></clipPath></defs></svg> |

**Яндекс қолданбасы**

[Яндекс сервистерін ашу](https://yandex.kz/support/yandex-app-ios/kk/app/services.md)

[Нөмірді анықтау қызметі](https://yandex.kz/support/yandex-app-ios/kk/app/callerid.md)

[Үлгі](https://yandex.kz/support/yandex-app-ios/kk/troubleshooting/app-mail.md) арқылы жазыңыз  ||

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