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My location is determined incorrectly

Make sure that:

• You granted all required permissions in your system settings.

• The correct region is specified in the Yandex app settings:

  On the Home screen, tap  (profile icon) → App settings → Location. If the Select manually option is enabled and the city is determined incorrectly, enable the Detect automatically option.

• The app is allowed to access your location.

If the problem persists, use the form below.

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