Technical issues

Report an issue

If you have an issue with the app, try closing and opening the app without tapping the Exit button, uninstalling and downloading the app again, or restarting your phone.

If the issue persists, please contact us.

You can ask questions about the Yandex Pro app using this form.

Resolution status

If you wish to know the resolution status of an earlier request, contact the operator, give them the request number, and briefly describe the situation.