I have an outstanding payment

If a charge from Uber is declined, you may see a Payment card in your Uber feed.

Your app will ask you to charge your outstanding balance to a payment method of your choice before requesting a ride.

To pay an outstanding balance:

  1. Tap the card on your feed.
  2. Select View Payment Options.
  3. Select payment type. You may need to update your payment method(s).

Please note, that you can't choose to pay cash for the balance on your next cash ride.