Accidents and safety

Emergency. If you have an unexpected situation, tell us what happened and we will get back to you.

Accident. If someone needs a doctor, call an ambulance immediately. Make sure the driver called the the police, otherwise call the traffic police yourself. Please wait for the officer to arrive and make sure that you are identified as an injured person in the report.

In case of an accident, we insure the life and health of riders and drivers. A driver or a rider injured as a result of an accident is entitled to compensation. We will help you receive compensation and assist you at each stage of the process.

Insurance conditions in Kazakhstan