Service classes
Cargo
- Available for cargo transportation
- Max up to 1,400 kg In some cities up to 1,000 kg
Options
- Movers — when you need help loading and unloading. You can request 1 or 2 movers per order.
- With 1 mover, the total weight of a single item can't exceed 30 kg, and the total dimensions (length, width, height) 200 cm.
- With 2 movers, the limits are 60 kg and 300 cm respectively.
Dimensions in the Cargo service class
|
Vehicle type |
Load capacity |
Dimensions (length, width, height) |
|
Small (S) |
up to 300 kg |
170×100×90 cm |
|
Medium (M) |
up to 700 kg |
260×130×150 cm |
|
Large (L) |
up to 1,400 kg |
380×180×180 cm |
Delivery
This service class is used to deliver documents and small items weighing up to 20 kg that can fit in a car trunk. The total length, width and height of the item can't exceed 158 cm. The item can't be larger than a suitcase and must fit in the trunk of a car.
Options
- Door to door — to send and receive deliveries without having to go outside to meet the courier. They'll deliver the order up to any apartment or office door.
- Insulated bag
- Only driver couriers
Cargo dimensions
|
Cargo |
Item weight |
Dimensions (length, width, height) |
|
Delivery |
up to 20 kg |
100×60×50 cm |
|
Delivery +30 minutes |
up to 15 kg |
50×50×50 cm |
|
Delivery +60 minutes |
up to 15 kg |
50×50×50 cm |
|
In 2 hours |
up to 15 kg |
50×50×50 cm |
|
In 4 hours |
up to 10 kg |
50×50×50 cm |
Courier
The service class is used to deliver small items weighing up to 10 kg (for on-foot couriers) or 20 kg (for driver couriers).
The sender and recipient can track the order on the map in real time. The link to the map is sent by text message.
Options
- Door to door — to send and receive deliveries without having to go outside to meet the courier. They'll deliver the order up to any apartment or office door. Included in the service class.
- Insulated bag