How to get closing documents

• Every month, up to 7 business days after the reporting period, you'll receive a statement by email with the volume of services provided during the reporting period.

• An e-invoice is issued within 15 business days.

Find report copies

1. Go to the Invoices tab of the Documents page.

2. Click and select the reporting period in the Date from and through field.

   Advanced search

   Click Advanced search and set any of the available terms and conditions:

   • Enter the customer's account number in the Account No. field.
   • Choose the account status in the Payment status field.
   • Select the payment method and type.
   • Select the currency.
   • Enter the advance invoice number.
   • Select the payer.
   • Specify if there's an agreement.
   • Select the service.
   • Specify if there are overpayments or amounts owed.
   • Enter the order number.
     You don't have to enter the number in full. Orders will be found based on any combination from the beginning, middle, or end of the number.

   Copies of documents can only be received for a period of no more than one quarter.

3. Click the Find button.

Search results can be saved in XLS format or emailed:

1. Mark the statements you need in the search results.
2. Click the Advanced report button → Send by email.
3. Enter the email address.
4. Enter the characters from the image. This proves to the service that the request isn't being sent by a robot.
5. Click the Send button.

Download printable versions

You can download printable statements and invoices as PDFs:

1. Click Documents → Statements and find what you need.

   You can't order a separate advance invoice: it's automatically sent after the closing documents are submitted.

2. In the row with the statement you need, click and select:

   • Go to invoice — to go to the statement invoice.
   • Download statement or Download invoice — to download printable versions of the documents.

To download multiple printable versions at the same time:

1. Mark the statements you need in the search results.
2. Click the Download ZIP button.

If needed, you can order document originals.

Receive document originals

You can pick up the document originals at the following address: 050000, Republic of Kazakhstan, Medeu Region, Almaty, 100/4 N. Nazarbayev Avenue, office 105, Yandex.Taxi Corp LLP.