---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.3
alternate:
  - https://yandex.kz/support/m-yandex/en/troubleshooting/app-mail.md
  - https://yandex.kz/support/m-yandex/kk/troubleshooting/app-mail.md
  - https://yandex.kz/support/m-yandex/ru/troubleshooting/app-mail.md
  - https://yandex.kz/support/m-yandex/tr/troubleshooting/app-mail.md
  - href: https://yandex.kz/support/m-yandex/en/troubleshooting/app-mail.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.kz/support/m-yandex/en/llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support/m-yandex/en/llms.txt


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#|
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You're reading Help for the Yandex app.
[Help for Yandex Start on Android →](https://yandex.com/support2/yandex-app-android/en/)
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|#
<!-- endsource: en/_includes/bar-with-links-applications.md -->

# Yandex app

To report a problem with the Yandex mobile app:

1. Open the Yandex app.
1. Tap **![](../_assets/profile-icon.png)&nbsp;(profile picture)** → **Feedback**. The **Feedback** tab opens.
1. Describe the problem, including:

    - A step-by-step description of what you did before the error occurred.
    - Text of the error message.
    - Your email address.
    - A [screenshot](https://yandex.com/support/common/en/troubleshooting/screenshot.html) of the error message.

    {% note info %}

    By default, the app automatically attaches the link and a screenshot of the page you were on when you tapped **Feedback** to your message. If necessary, you can attach another screenshot.

    {% endnote %}
  
1. Tap **Send**.

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<a href="en/content">
  <span class="button">Go to the table of contents</span>
</a>


<!-- endsource: en/_includes/button-content.md -->