---
metadata:
  - name: generator
    content: Diplodoc Platform v5.46.1
alternate:
  - https://yandex.kz/support/geo-adv/en/troubleshooting.md
  - https://yandex.kz/support/geo-adv/ru/troubleshooting.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support/geo-adv/en/llms.txt


# Support

If you need help or have any questions about using your account, please contact your agency manager or Yandex Geo Advertising support.

<!-- source: en/_includes/chat-button.md -->
<a href="https://yandex.ru/chat?context=%7B%22entrypoint%22%3A%22%7B%5C%22page_name%5C%22%3A%5C%22help_geoadv%5C%22%7D%22%7D#/user/fe675a06-3749-94b7-6aa2-6ff9ddc4905d" target="_blank">
  <span class="button">Support chat</span>
</a>


<!-- endsource: en/_includes/chat-button.md -->

You can also send an email to the Yandex Geo Advertising support team. We'll reply to you at the email address you provide in the feedback form.

<div class="cut-button">

{% cut "Contact support" %}


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/13471490.495bb4317c3ecbf51e57c34d8bb0fd1d6e6bcf48/?&iframe=1&lang=en">
  </iframe>
</div>


{% endcut %}

</div>

<!-- source: en/_includes/support-button-2.md -->

<!-- endsource: en/_includes/support-button-2.md -->