--- metadata: - name: generator content: Diplodoc Platform v5.46.1 alternate: - https://yandex.kz/support/geo-adv/en/faq.md - https://yandex.kz/support/geo-adv/ru/faq.md --- > **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support/geo-adv/en/llms.txt # FAQ {% cut "How do I register an account?" %} 1. To get started with Yandex Geo Advertising, you'll need a Yandex ID. If you already have one, go to [Yandex Geo Advertising](https://yandex.com/geoadv/agency/welcome/) and log in with your username and password. If you don't have a Yandex account or don't want to use your existing account for Yandex Geo Advertising, [create a new account](https://passport.yandex.com/registration?mode=register). {% note info %} We recommend creating a new account that you're not using with other Yandex services, such as Yandex Disk or Yandex Market. You won't be able to move ads between accounts. {% endnote %} 1. Fill out the form: 1. Select the type of contract: **End advertiser** or **Agency**. 1. Select the **Organization type**. 1. Enter the client's name and INN. 1. Enter and verify your phone number. 1. Review and accept the terms of the [Privacy Policy](https://yandex.ru/legal/confidential/?lang=en), [Yandex Advertising Terms of Offer](https://yandex.ru/legal/oferta_geo/), and [Terms and Conditions for submission of advertising information to the Unified Online Advertising Register](https://yandex.ru/legal/ord_terms/?lang=en) in accordance with Federal Law No. 347-FZ dated July 2, 2021. 1. Click **Create an ad campaign**. {% endcut %} {% cut "Can I move advertising materials between campaigns?" %} You can copy campaigns but only within a single order. You won't be able to copy the campaign to another order. To create new campaigns, you can use polygons from another campaigns. To do this: 1. Start editing the original campaign. 1. Go to **Ad placement locations** and click **Save as GeoJSON**. When creating a new campaign, go to **Ad placement locations** and upload the GeoJSON file you've saved. {% endcut %} {% cut "Can I delete an order or campaign?" %} Campaigns and orders can't be deleted. {% endcut %} {% cut "Can I change a client's name?" %} Clients' names can't be changed. {% endcut %} {% cut "Why can't I find my organization?" %} Make sure to add your organization to [Yandex Business Directory](https://business.yandex.ru/sprav/index/) or to [Yandex Maps](https://yandex.ru/maps/). Wait about a day after you add it, then try searching for it again. {% endcut %} {% cut "Why there's a different address in the banner preview in my account?" %} The address in the preview is approximate and displayed for your reference only across all campaigns. This address doesn't affect the campaign and doesn't appear in actual ads. {% endcut %} {% cut "How long does it take for an ad campaign to pass moderation?" %} Typically, it takes about 3 hours. If we're getting a lot of applications, moderation may take up to one day. {% endcut %} {% cut "Can I advertise any product or service I want?" %} No. Here's a list of prohibited topics: - Gambling, sports predictions, bookmakers. - Alcoholic products and liquor stores. - Weapons. - Tobacco products and smoking accessories. - Prescription medications. - Actions that encourage to break laws. - Remote sale of goods prohibited for remote sale (jewelry, pharmaceuticals, and so on). - Sale and forgery of official documents. - Sex shops. - Funeral services. See more in the section about [Prohibited categories of goods and services](https://yandex.kz/support/geo-adv/en/restricted-categories.md). {% endcut %} {% cut "How to create a billing invoice?" %} 1. Open the order. 1. Click **Top up account** in the top right corner. 1. Enter the amount and click **Continue**. 1. Once your invoice is ready, click **Open link**, and you'll be taken to Yandex Balance. 1. Pay the invoice in Yandex Balance. {% endcut %} Support chat