---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.4
alternate:
  - https://yandex.kz/support/browser-mobile-android-phone/en/troubleshooting/problems-install.md
  - https://yandex.kz/support/browser-mobile-android-phone/kk/troubleshooting/problems-install.md
  - https://yandex.kz/support/browser-mobile-android-phone/ru/troubleshooting/problems-install.md
  - https://yandex.kz/support/browser-mobile-android-phone/tr/troubleshooting/problems-install.md
  - https://yandex.kz/support/browser-mobile-android-phone/uz/troubleshooting/problems-install.md
  - href: https://yandex.kz/support/browser-mobile-android-phone/uz/troubleshooting/problems-install.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.kz/support/browser-mobile-android-phone/uz/llms.txt
    rel: describedby
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/support/browser-mobile-android-phone/uz/llms.txt


# O‘rnatish va samaradorlik haqida savol-javoblar


{% cut "**O’rnatish uchun xotira yetarli emas**" %} {#not-enough-memory}


Brauzerni o‘rnatish uchun smartfonda kamida 100 MB bo‘sh joy bo‘lishi lozim. Sizda undan kam joy bo‘lsa, xotirani tozalang.




{% note info %}

Tashqi xotiraga (masalan, SD-karta) ishonib qolish kerak emas. Ayrim smartfonlarda Brauzerni u yerga ko‘chirish mumkin — ammo buni o‘rnatishdan keyin amalga oshirish mumkin.

{% endnote %}


Batafsil maʼlumot uchun [Oʻrnatish](https://yandex.kz/support/browser-mobile-android-phone/uz/install/install.md#not-enough-memory) boʻlimiga qarang.

{% endcut %}




{% cut "**Brauzer o‘rnatilmayapti**" %}{#browser-not-install}

{% list tabs %}

- Google Play

  Ilovani oʻrnatish yoki yangilash uchun qurilmada joy yetarli ekanini tekshiring – buni Google Play ilovasida tekshiring. Agar xotira yetarli boʻlsa, sabab Google Play bilan bogʻliq boʻlishi mumkin.
  
  Tavsiyalarni bajaring – agar oldingisi yordam bermasa, keyingisiga oʻting:
  
  1. Google Play keshini tozalang.
      1. Qurilma sozlamalariga kiring.
      1. **Ilovalar** → **Google Play** → **Xotira** → **Keshni tozalash** bandini tanlang.
      1. Qurilmani qayta ishga tushiring.
  1. Google Play'ning barcha maʼlumotlarini tozalang. Shundan soʻng yana unda avtorizatsiya qilish kerak boʻladi.
      1. Qurilma sozlamalariga kiring.
      1. **Ilovalar** → **Google Play** → **Xotira** → **Maʼlumotlarni tozalash** bandini tanlang.
  1. Doʻkonning [yordam xizmatiga](https://support.google.com/googleplay) murojaat qiling – u yerda yechimni aytib berishlari mumkin.

<!--
- RuStore

  Ilovani oʻrnatish yoki yangilash uchun qurilmada joy yetarli ekanini tekshiring – buni RuStore ilovasida tekshiring. Agar xotira yetarli boʻlsa, sabab RuStore bilan bogʻliq boʻlishi mumkin.
  
  Tavsiyalarni bajaring – agar oldingisi yordam bermasa, keyingisiga oʻting:
  
  1. RuStore keshini tozalang.
      1. Qurilma sozlamalariga kiring.
      1. **Ilovalar** → **RuStore** → **Xotira** → **Keshni tozalash** bandini tanlang.
      1. Qurilmani qayta ishga tushiring.
  1. RuStore'ning barcha maʼlumotlarini tozalang. Shundan soʻng yana unda avtorizatsiya qilish kerak boʻladi.
      1. Qurilma sozlamalariga kiring.
      1. **Ilovalar** → **RuStore** → **Xotira** → **Maʼlumotlarni tozalash** bandini tanlang.
  1. Doʻkonning [yordam xizmatiga](https://www.rustore.ru/help/contact-support) murojaat qiling – u yerda yechimni aytib berishlari mumkin.
-->

{% endlist %}

Batafsil maʼlumot uchun [Oʻrnatish](https://yandex.kz/support/browser-mobile-android-phone/uz/install/install.md#not-enough-memory) boʻlimiga qarang.

{% endcut %}




{% cut "**Brauzer uzoq ishga tushyapti**" %}{#long-start}

Brauzer [yangilanishlarini](https://yandex.kz/support/browser-mobile-android-phone/uz/install/install.md#update) tekshiring.

[Brauzer keshini](https://yandex.kz/support/browser-mobile-android-phone/uz/privacy/cache.md) tozalab ko’ring va [kengaytmalarni](https://yandex.kz/support/browser-mobile-android-phone/uz/personal-settings/extensions.md) vaqtincha faolsizlantiring.

 
:	 




{% cut "**Keshni tozalash**" %}

<!-- source: uz/_includes/cache-include.md -->
1. <!-- source: uz/_includes/phrases.md -->
   ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg) tugmasini bosing. {#click-sett-shestern}
   <!-- endsource: uz/_includes/phrases.md -->
    
1. **Maxfiylik** rukniga kiring.
    
    
1. <!-- source: uz/_includes/phrases.md -->
   **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
   <!-- endsource: uz/_includes/phrases.md -->
    
1. **Keshni** belgilang.
    
1. Qolgan barcha bandlardan belgilarni olib tashlang (agar faqat Brauzer keshini tozalashni istasangiz).
    
1. <!-- source: uz/_includes/phrases.md -->
   **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
   <!-- endsource: uz/_includes/phrases.md -->
    
    
1. Ma’lumotlarning o‘chirilishini tasdiqlang.
<!-- endsource: uz/_includes/cache-include.md -->

{% endcut %}


{% cut "**Kengaytmalarni faolsizlantirish**" %}

<!-- source: uz/_includes/extensions-include-off.md -->
1. <!-- source: uz/_includes/phrases.md -->
   Ochilgan varaqda ![](../_assets/promo-settings-icon.svg)→ **Kengaytma** tugmasini bosing. {#open-tab-extensions}
   <!-- endsource: uz/_includes/phrases.md -->

1. <!-- source: uz/_includes/phrases.md -->
   Agar ilgari kengaytmalarni Brauzerga o‘rnatgan bo‘lsangiz, ularning ro‘yxati ochiladi. Ro‘yxat ostidagi **Qo‘shimcha kengaytmalar** ustiga bosing. {#list-more-extensions}
   <!-- endsource: uz/_includes/phrases.md -->

1. <!-- source: uz/_includes/phrases.md -->
   Ro‘yxatda kerakli kengaytmani toping va tanlagichni **O‘chiq** holatiga keltiring. {#extens-off}
   <!-- endsource: uz/_includes/phrases.md -->
<!-- endsource: uz/_includes/extensions-include-off.md -->

{% endcut %}


{% endcut %}




{% cut "**Brauzer qotib qolyapti**" %}{#browser-hangs}

1. [Brauzerni oxirgi versiyasigacha yangilang](https://yandex.kz/support/browser-mobile-android-phone/uz/install/install.md#update).
    
1. Brauzer keshini tozalang.
    
1. Brauzerni qayta ishga tushiring.

    {% cut "Keshni tozalash" %}
    
    <!-- source: uz/_includes/cache-include.md -->
    1. <!-- source: uz/_includes/phrases.md -->
       ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg) tugmasini bosing. {#click-sett-shestern}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Maxfiylik** rukniga kiring.
        
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Keshni** belgilang.
        
    1. Qolgan barcha bandlardan belgilarni olib tashlang (agar faqat Brauzer keshini tozalashni istasangiz).
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
        
    1. Ma’lumotlarning o‘chirilishini tasdiqlang.
    <!-- endsource: uz/_includes/cache-include.md -->
    
    {% endcut %}


Agar bu yordam bermasa, chatga yoki [shakl](https://yandex.kz/support/browser-mobile-android-phone/uz/feedback/feedback.md) orqali bizga yozing. Muammoni imkon qadar batafsil tavsiflang:

- brauzer qanday harakatlardan keyin qotib qoladi;

- qaysi harakatlardan keyin Brauzer qotishni boshladi (masalan, Brauzerni qayta o‘rnatish, dasturlarni va kengaytmalarni yangilash yoki o‘rnatish);

- muammo barcha sahifalar bilan yoki faqat ma’lum biri bilan (qaysi biri bilan ekanini ko‘rsating) yuzaga kelayotganini ko‘rsating;

- Sahifalarni ochish jarayonida xatolar yuzaga kelayotgan bo‘lsa, xabarga xato matnini qo‘shing.


{% endcut %}




{% cut "**Brauzer nosoz holga tushmoqda**" %}{#browser-crashes}

1. [Brauzerni oxirgi versiyasigacha yangilang](https://yandex.kz/support/browser-mobile-android-phone/uz/install/install.md#update).
    
1. Brauzer keshini tozalang.
    
1. Brauzerni qayta ishga tushiring.

    {% cut "Keshni tozalash" %}
    
    <!-- source: uz/_includes/cache-include.md -->
    1. <!-- source: uz/_includes/phrases.md -->
       ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg) tugmasini bosing. {#click-sett-shestern}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Maxfiylik** rukniga kiring.
        
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Keshni** belgilang.
        
    1. Qolgan barcha bandlardan belgilarni olib tashlang (agar faqat Brauzer keshini tozalashni istasangiz).
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
        
    1. Ma’lumotlarning o‘chirilishini tasdiqlang.
    <!-- endsource: uz/_includes/cache-include.md -->
    
    {% endcut %}


Agar muammo saqlanib qolsa, bizga chatga yoki [shakl](https://yandex.kz/support/browser-mobile-android-phone/uz/feedback/feedback.md) orqali yozing. Muammoni imkon qadar batafsil tavsiflang:

- brauzer qanday harakatlardan keyin yopilib qoladi;

- qaysi saytlarda Brauzer eng ko’p yopilib qoladi;

- uni qayta ochishga urinilganda nima sodir bo’ladi (masalan, xatolik xabari paydo bo’ladi yoki oyna noto‘g’ri ochiladi).


Imkon qadar Brauzer yopilishidagi xatoning [skrinshoti](https://yandex.uz/support/common/troubleshooting/screenshot.html) yoki videoni, `browser://crashes` sahifasining skrinshotini yuboring.

{% endcut %}




{% cut "**Brauzer ko’p joy egallamoqda**" %}{#lots-space}


{% note info %}

Mobil qurilmalar ishlab chiqaruvchilari Android interfeysini o’zgartirishi mumkin. O’zgartirilmagan Android uchun ko’rsatmalar.

{% endnote %}



Qurilmangizda [Brauzer keshi](https://yandex.kz/support/browser-mobile-android-phone/uz/privacy/cache.md) qancha joy egallayotganini tekshiring. Buning uchun:
 
1. Qurilma sozlamalarini oching.



1. **Ilovalar** → **Barcha ilovalar** ustiga bosing.

1. **Yandex Brauzer** → **Xotira**bandini tanlang.


 
:	Agar **Maʼlumotlar** 200 MBdan ko’p joyni egallasa, Brauzer keshini tozalang:

    <!-- source: uz/_includes/cache-include.md -->
    1. <!-- source: uz/_includes/phrases.md -->
       ![](../_assets/settings-menu-icon.svg) → ![](../_assets/shestern.svg) tugmasini bosing. {#click-sett-shestern}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Maxfiylik** rukniga kiring.
        
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
    1. **Keshni** belgilang.
        
    1. Qolgan barcha bandlardan belgilarni olib tashlang (agar faqat Brauzer keshini tozalashni istasangiz).
        
    1. <!-- source: uz/_includes/phrases.md -->
       **Ma’lumotlarni tozalash** tugmasini bosing. {#click-clear-data}
       <!-- endsource: uz/_includes/phrases.md -->
        
        
    1. Ma’lumotlarning o‘chirilishini tasdiqlang.
    <!-- endsource: uz/_includes/cache-include.md -->


{% endcut %}




<!-- {% include [form](../_includes/reusables/forms-and-buttons/id-form/form.md) %} -->

<!-- source: uz/_includes/black-button-feedback.md -->
<a href="uz/feedback/feedback">
    <span class="button">Yordam xizmatiga yozish</span>
</a>




<!-- endsource: uz/_includes/black-button-feedback.md -->