FAQ about settings and downloading files

Browser blocks file downloads

The browser blocks a file download if it contains a malicious program. To learn more, see Checking downloaded files for viruses.

Download was interrupted

To resume the download:

  1. Open the Android notification bar (swipe down from the top of your smartphone screen).

  2. Find the name of the file being downloaded and tap Continue or Cancel.

If the download doesn't resume, try downloading the file again.

The download may also be affected by the antivirus that's installed on your smartphone. Temporarily disable it and download the file again.

To learn more, see Downloading files.

Where do I find the settings?

In Yandex Browser, tap Меню.

Back to browser icon

If you enable the Back to browser icon in the settings, you'll just need to tap the  icon to return to the browser from other apps. To do this:

  1. Tap МенюSettings.

  2. Go to Advanced.

  3. Enable "Back to browser" icon on top of other apps.

Incorrect location in the browser

The app may not have access to your location, or location services are disabled on the device.

Note

The path may vary depending on your device.

You can check this in the device settings:

  1. Go to LocationAccess to locationDetect location using GPS.
  2. Open the Apps section → Yandex BrowserAccess or Permissions.

If the parameters mentioned are disabled, enable them.

You can also configure your location settings in two ways:

  • Open any app with maps or navigation features and tap the compass button. This will activate the GPS feature to determine your location.
  • Set your location manually by tapping МенюSettingsLocation.

If this doesn't help, contact us via chat or using the form. Describe your situation in as much detail as possible:

  • Tell us exactly where your location is determined incorrectly: in the Yandex Browser settings or on a specific site.
  • Specify how far the location detected by Yandex Browser is from your actual location.
Contact support