Installation and setup

Device requirements

• Android 9+ / iOS 14+.
• Internet connection.

Download app

First launch and registration

1. Open the app.

2. Tap Log in.

3. The next step depends on whether you previously logged in to other Yandex apps on this device:

   New account

   Existing account

   Displayed if you have not previously logged in to other Yandex apps on this device. To log in:

   1. Enter your phone number and tap Next. A text message with a code will be sent to your number.

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   2. Enter the code from the SMS.

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   3. Enter first name and last name and tap Next.

   4. Allow the following permissions:

      • Permission to access device location data.

      • Permission to send notifications.

   After that, you'll be logged in to the app.

   Displayed if you have previously logged in to other Yandex apps on this device.

   To log in, select an account.

   Screenshot

   

   If your account is linked to a phone number that is:

   • Registered in RouteQ, you'll be able to receive routes from the logistics coordinator or manually add waybills as an individual driver. For more information on adding waybills with your phone's camera, see Add a waybill.
   • Not registered in RouteQ, you'll be able to add waybills as an individual driver, but won't see the logistics coordinator's routes.

   After selecting an account, you'll be logged in to the app.

Settings

Before you start using the app, make sure your account is set up correctly. To do this, tap Settings in the upper-right corner. Check the sections:

• Phone

  You can switch accounts by tapping Log out to the right of the phone number.

• My companies

  If your account is linked to a phone number that is:

  • Registered in RouteQ, this section will show your client companies.

    Screenshot

    

  • Not registered in RouteQ, the section will show the company My routes.

• Navigation

  1. Select your preferred navigation system — Yandex Navigator, Yandex Maps, or RouteQ. If you need to save battery and follow the routes as accurately as possible, select RouteQ.

  2. Tap Save and continue.

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If you have any questions, contact support. To do this, select Contact app support.

Routes

After going through the settings, tap in the upper-left corner and open your routes.

To display the assigned routes:

1. Go to Settings → My companies.

2. Make sure that your client companies are displayed in the list.

   If you don't see them, contact your manager or customer support.

3. Next to the company name, tap .

4. Enter your username and tap Add.

   Screenshot

   

After that, you'll be able to see the routes.

Contact support