---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.kz/routing/doc/en/extras/external-links.md
  - https://yandex.kz/routing/doc/kk/extras/external-links.md
  - https://yandex.kz/routing/doc/ru/extras/external-links.md
  - href: en/extras/external-links.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
title: RouteQ — additional features — external links in the feedback form
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/routing/doc/en/llms.txt


# External links in the feedback form

With RouteQ, you can can receive feedback on completed orders from your clients. If external links are enabled, the [feedback form](https://yandex.kz/routing/doc/en/delivery/interface/company.md#feedback-sections) may contain a link to an external service instead of a phone number or email. The link can lead to things like a survey form (Yandex, Google, VK), cashless tipping service, or messenger (Telegram, WhatsApp). 

To enable the option, contact [support](https://yandex.kz/routing/doc/en/extras/feedback.md). 

![](_images/external-links-settings.png)

## Terms of Use {#terms}

All RouteQ does is facilitate the redirecting to external links. Companies handle receiving and processing feedback from clients on their own.

<!-- source: en/extras/_includes/feedback.md -->
<a href="feedback">
  <span class="button">Contact support</span>
</a>


<!-- endsource: en/extras/_includes/feedback.md -->