---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.kz/routing/doc/en/extras/delivery-feedback-api.md
  - https://yandex.kz/routing/doc/kk/extras/delivery-feedback-api.md
  - https://yandex.kz/routing/doc/ru/extras/delivery-feedback-api.md
  - href: en/extras/delivery-feedback-api.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
title: RouteQ — delivery ratings — running the API
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/routing/doc/en/llms.txt


# Viewing delivery ratings via the API

{% note info %}

Running the API is only available to RouteQ users with the Administrator role.

{% endnote %}

## Viewing delivery ratings {#get-delivery-ratings}

To view delivery ratings, use the `delivery-ratings` method.

```
GET https://courier.yandex.ru/api/v1/companies/<your-company-id>/orders/delivery-ratings
```

It returns the `delivery_rating` (the actual rating) and `delivery_comment` (user comments) fields:

```json
[
    {
        "type": "order",
        "courier_name": "Citroen Jumper",
        "courier_number": "0",
        "order_id": 123456,
        ...
        "delivery_rating": 5,
        "delivery_comment": "OK"
    },
  ...
]
```

## Delivery quality report {#courier-quality}

To view a delivery quality report, use the [courier-quality](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsDeliveryQualityInformation) method.

```
GET https://courier.yandex.ru/api/v1/companies/<your-company-id>/courier-quality?types=order&route_id=<route-id>
```

It returns the `delivery_rating` (the actual rating) and `delivery_comment` (user comments) fields:

```json
[
    {
        "type": "order",
        "courier_name": "Citroen Jamper",
        "courier_number": "0",
        "order_number": "2024-01-15",
        ...
        "delivery_rating": 5,
        "delivery_comment": "OK"
    },
  ...
]
```

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