--- metadata: - name: generator content: Diplodoc Platform v5.52.0 alternate: - https://yandex.kz/routing/doc/en/delivery/interface/main-page.md - https://yandex.kz/routing/doc/kk/delivery/interface/main-page.md - https://yandex.kz/routing/doc/ru/delivery/interface/main-page.md - https://yandex.kz/routing/doc/tr/delivery/interface/main-page.md - href: en/delivery/interface/main-page.md type: text/markdown title: Markdown version - href: ../llms.txt type: text/markdown title: llms.txt title: RouteQ — interface — dashboard --- > **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/routing/doc/en/llms.txt # Dashboard The **Dashboard** section provides a summary of statistics for the day. To view a summary for another day, click **Today** and select a date. ![](../_images/dashboard.png) ## Statistics {#total-statistics} Summary order and courier statistics are displayed at the top of the dashboard. Order statistics include the following information: - Number of refusals. - Orders completed late and on time. - Orders scheduled for delivery. - Orders without a delivery forecast; - Number of delays. To view [orders](https://yandex.kz/routing/doc/en/delivery/interface/orders.md) with a certain characteristic, click the link with their total number. To go to the [courier list](https://yandex.kz/routing/doc/en/delivery/interface/couriers.md#courier-list), click the link with their total number. ## Order statuses {#order-stat} Delivery statuses are color-coded, delivery time issues are marked with "!" and "?", and location types are indicated with icons. **Delivery statuses** : ![](../_images/order-white.svg): The order hasn't been delivered yet. It is on schedule. ![](../_images/order-blue.svg): The order was delivered. ![](../_images/order-black.svg) : The order was canceled or the client didn't pick up the phone. **Delivery issue statuses** : ![](../_images/order-red.svg): The delivery will be delayed. To see the delay forecast, hover over the square. ![](../_images/order-early.svg): The order was delivered early. ![](../_images/order-late.svg): The order was delivered late. ![](../_images/order-orange.svg): The order was delivered in part. ![](../_images/order-unknown.svg): The order hasn't been delivered and its delivery time is unknown, because the planned delivery sequence has been broken. **Location types** : ![](../_images/order-white.svg): Delivery location, `delivery` type. ![](../_images/pickup-white.svg): Pickup location, `pickup` type. ![](../_images/drop-off-white.svg): Drop-off location, `drop_off` type. ![](../_images/car-white.svg): A start or end location that isn't a depot, `garage` type. ![](../_images/depot-white.svg): Unvisited depot, `depot` type. ![](../_images/depot-grey.svg): Unvisited depot when the planned delivery sequence has been broken, `depot` type. ![](../_images/depot-blue.svg): Visited depot, `depot` type. **Control buttons** : ![](../_images/order-new.svg): Add a new order for a courier. {% note info %} If the courier was deleted from the system, “Courier deleted” is displayed instead of their username. The button for adding an order isn't displayed for deleted couriers. {% endnote %} ## Courier statuses {#courier-status} To find out the current status of a courier, hover over the icon to the left of the courier's name. |**Icon color**|**Value**|**Hint example**| | :-----------: | :--------- | :----------------- | |![](../_images/courier-status-blue.svg)|The courier is online.|“Was online at 19:45”| |![](../_images/courier-status-grey.svg)|The courier is online, but there isn't a signal.|"Was online at 20:00" or "Was online on March 29 at 20:21"| |![](../_images/courier-status-red.svg)|The courier is online, but is delayed.|“Late for 5 orders, was online at 19:17”| |![](../_images/courier-status-black.svg)|The courier is offline.|"No data from the user in the system"| ## Working with routes {#routes-actions} You can perform several actions with routes:   * Add a route. Click **Add route** and specify its name, date, depot, courier, and transportation method. {% cut "Learn more about transportation methods" %} #| || **Method** | **Description** || || Car | The default method, the courier travels the route by car. || || Walk | The courier travels the route on foot. || || Public transport | The courier travels the route by public transportation or on foot. || || Truck | The courier travels the route by truck. || |# {% endcut %} * Import the following information: * [Routes](https://yandex.kz/routing/doc/en/delivery/load-data.md) * [Order items](https://yandex.kz/routing/doc/en/delivery/functions/order-contents.md) * Delete routes for the specified date. {% note warning %} You can't restore deleted routes. {% endnote %} ## Route display order {#sorting} You can sort the courier list in ascending or descending order by: - Status. - Vehicle type. - Temperature. - Name. - Late deliveries. - Order completion rate. - Start time. - Tracking start time (when coordinates were received). ## Filtering routes {#filters} To display routes that meet specific criteria on the dashboard, use the filters. * **By photo availability** To only see routes with or without photos in your list, click **All routes** and select one of the following options: * **Locations with photos**: A route will be displayed if the courier [uploads photos](https://docs.routeq.com/doc/en/rq-app/orders#photo) to the card of at least one point in the [RouteQ](https://docs.routeq.com/doc/en/rq-app/) app. * **Locations without photos**: A route will be displayed if at least one point doesn't have photos. By default, the list displays all routes. To highlight points with photos, enable the **Select locations with photos** option. * **By depots** To only display routes with certain shipping depots on the dashboard, click **All shipping depots** and use the ![](./../_images/eye-open.svg) and ![](./../_images/eye-close.svg) icons to select the depots you need. * **By observers** To only display routes with certain observers on the dashboard, click **All observers** and use the ![](./../_images/eye-open.svg) and ![](./../_images/eye-close.svg) icons to select the observers you need. Contact support [//]: # (Version without HTML\: \[Contact support\]\(../../../feedback.md\))