---
metadata:
  - name: generator
    content: Diplodoc Platform v5.56.0
alternate:
  - https://yandex.kz/routing/doc/en/delivery/functions/visiting-depot.md
  - https://yandex.kz/routing/doc/kk/delivery/functions/visiting-depot.md
  - https://yandex.kz/routing/doc/ru/delivery/functions/visiting-depot.md
  - href: en/delivery/functions/visiting-depot.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
title: RouteQ — functions — courier visits to depots
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/routing/doc/en/llms.txt


# Courier visits to depots

To track when a courier arrives at and departs from a depot, set up depot data export to Track & Trace. When calculating the [Estimated Time of Arrival (ETA)](https://yandex.kz/routing/doc/en/delivery/functions/eta.md), the courier's departure from and return to the depot will be taken into account and shown in the report.

## Manual visit status update {#manual-visit}

The depot visit status can be updated manually in one of the following ways: 

* Via the API using the [editsDepotVisit](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsDepotVisit) method.
* In the RouteQ app — if the [manual status update](https://yandex.kz/routing/doc/en/delivery/configurable-options/manual-delivery.md#configure-option) option is enabled.
* In [Routing Workspace](https://yandex.com/courier):

    1. Go to **Track & Trace** → **Dashboard**.
    2. Click a depot icon.
    3. In the depot card, click **Depot visited** or **Cancel visit**.


## Data export settings {#depot-settings}

**Using the interface**

: If you [export a solution from Planning](https://yandex.kz/routing/doc/en/delivery/load-data.md) or [import a prepared solution](https://yandex.kz/routing/doc/en/delivery/load-data.md) to Track & Trace:

    1. Go to **Settings** → **Company**.
    2. Enable the [Show depots in Track & Trace](../interface/company.md) option. It exports depot data to Track & Trace.

**Using the API**

: If you prepare a route in the API and upload it over the Track & Trace API, set the nodes using the [nodes](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/setsRouteNodesAndTheirSequenceInTheRoute) method:

    - `depot`: Depot.
    - `garage`: Garage.
    - `order`: Order.

## Report information {#depot-in-report}

You can find information about the courier's visits to depots in the [Courier performance report](https://yandex.kz/routing/doc/en/delivery/interface/quality-report.md).

1. In the **Type** column, select the **Depot** row. If your company uses multiple depots, use the **Address** column to select the depot.
1. Find the **Leaving the location radius** and **Arrival at the location radius** columns. In this case, they contain the actual time and date of the courier's departure from and arrival at the depot.

{% note warning %}

The courier's arrival at the depot should be recorded [automatically](https://yandex.kz/routing/doc/en/delivery/functions/visit-detection.md) when they enter the depot radius (see [Description of parameters](https://yandex.kz/routing/doc/en/delivery/interface/depots.md)). If it isn't recorded, before the courier arrives at the first order location, they're considered still on their way to the depot.

{% endnote %}


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