---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.kz/routing/doc/en/delivery/functions/client-widget.md
  - https://yandex.kz/routing/doc/kk/delivery/functions/client-widget.md
  - https://yandex.kz/routing/doc/ru/delivery/functions/client-widget.md
  - href: en/delivery/functions/client-widget.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
title: RouteQ — functions — client widget
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.kz/routing/doc/en/llms.txt


# Client widget

The client widget shows delivery information for a specific order.

Each order has a unique widget link in the format `https://yandex.ru/courier/tracking/<tracking ID>`.

You can obtain the link by sending a GET request to the following resources:

- [order-notifications](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsOrderNotifications)
- [order-info](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsOrderInfo)

To get a widget link, open the order card and click **Get link** in the **Tracking link** field. 


The courier location widget remains active for 15 days or until the order is completed. After this period, the courier’s location is no longer displayed, but the widget link works for 24 more hours.

   ![](../_images/eta-widget-get-link.png)

## Order is on the way {#order-on-road}

If the **Send SMS messages to clients** option is enabled in the company settings (see [Setting up SMS notifications for clients](https://yandex.kz/routing/doc/en/delivery/interface/company.md#sms-settings)), the client is sent an SMS with the widget link and information about the order. The link can be opened on a mobile device or PC.

The widget shows the [courier's estimated time of arrival (ETA)](https://yandex.kz/routing/doc/en/delivery/functions/eta.md). For multi-day routes, the widget shows the delivery date and time. While the order is en route, the ETA may change. The widget also shows information about the order and the recipient.

![](../_images/eta-order-on-road.png)

#### 1. `estimated_delivery_time`

The ETA rounded to the nearest 30-minute interval.

#### 2. `shift_start`

The time the route started from the depot. For more information about notifying clients that the delivery is en route, see [Setting up SMS notifications](https://yandex.kz/routing/doc/en/extras/sms-setting.md).

#### 3. `order_created`

The time the order was created.

If the [location display](https://yandex.kz/routing/doc/en/delivery/interface/company.md#feedback-sections) setting is enabled, the widget will show the courier's track and current location.

## Order delivered {#order-delivered}

The delivered order widget displays the order and recipient data and the tracking history with significant route points.

![](../_images/eta-order-delivered.png =800x)

#### 1. `status`

The current order status. For more information, see [Gets order info](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsOrderInfo).

#### 2. `number`

The order number. Used for syncing with the delivery company's system.

Set in the scheduling file or via the API.

#### 3. `weight_kg`

[Order weight](https://yandex.kz/routing/doc/en/vrp/properties-of-orders.md#order-weight). Set in the scheduling file or via the API.

#### 4. `amount`

Order price in rubles.

Set only via the API (for more information, see [Adds an order](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/addsAnOrder)).

#### 5. `payment_type`

Payment type.

Set only via the API (for more information, see [Adds an order](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/addsAnOrder)).

#### 6. `time_interval`

The preferred delivery window. Set in the scheduling file or via the API.

#### 7. `address`

The delivery address in text format.

Set in the scheduling file or via the API.

#### 8. `customer_name`

The recipient's name.

Set in the scheduling file or via the API.

#### 9. Feedback form

[Button with a form](https://yandex.kz/routing/doc/en/extras/external-links.md) for collecting feedback on completed orders from your clients.

## Logo {#logo}

You can add your company's logo to the client widget. To do this, [contact us](mailto:routing-support@yandex-team.ru).

![](../_images/eta-order-logo.png =600x){style="border: solid 1px #cccccc; max-width: 800px;"}

## Widget customization {#customization}

You cannot customize the client widget using the tools available in the service.

To implement your own widget on your website, dashboard, or mobile app, you can [get information](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/getsOrderInfo) for the widget via the API.

To display the map on your website, use the [Yandex Maps API](https://yandex.com/dev/maps/jsapi/). To show it in a mobile app, use [MapKit](https://yandex.com/dev/maps/mapkit/).

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