Track & Trace

Track & Trace helps you track deliveries in real time and inform recipients about the courier's estimated time of arrival.

Features

• Notify recipients about deliveries.
• Inform the delivery company or the dispatcher about the courier's performance during the day.
• Send warnings about delivery window violations.

System requirements

• Operating system: Windows.
• Browser: Chromium-based browsers (including Google Chrome and Yandex Browser) and Microsoft Edge.

Example of working with Track & Trace

1. The client places an order. Information about the order is saved in the delivery company's database.

2. The delivery company uploads information over the API to the Track & Trace database.

3. Track & Trace:

   • Processes the data and generates a route.
   • Sends route information to the courier's terminal with the RouteQ app installed.
   • Sends the delivery notification to the client.

4. The courier:

   • Completes the delivery.
   • Marks the delivery as completed in the RouteQ app.

5. The RouteQ app updates the data in the Track & Trace database.

6. The delivery company syncs the changes in the Track & Trace database with their local database.